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Contract Holder(s)

If this is the first time you have rented a property or if you are a seasoned contract holder, as experienced letting agents, we understand your needs and are here to help make your move as simple and hassle free as possible.

Guide to letting

Register your interest

The first step to finding the right property for you is to register your details and requirements with us online, by calling 02920 10 25 25, or by emailing us at [email protected].

Arrange a viewing

Once we have all your requirements you will receive a selection of properties that match your criteria. We will call you to go through them and arrange viewings on any that are of interest.

Let us show you around

We'll do viewings at times to suit you. After work viewings or at weekends, we will try to accommodate as best we can. We know how busy life can get. To secure a property we recommend an early viewing. We will accompany you throughout and be on hand to answer any questions immediately and give advice where we can.

Referencing and Occupation Contract

Once you have identified a suitable property, you must complete an application where you may state any special conditions of the offer. If your offer is accepted you must pay a holding deposit to start the referencing process. This will be held for 15 days during which time the referencing will need to be completed and the occupation contract signed. Should the referencing be delayed out of your control we would extend the 15 days if you were in agreement. This holding deposit will then be used towards the first months rent. Hogg and Hogg reserves the right to retain this payment should the applicant have provided false or misleading information at the time of applying for the tenancy or failed to take reasonable steps to enter into the Occupation Contract. Once all necessary paperwork and references have come back completed we will arrange the signing of the occupation contract by all parties.

Pay the deposit

Once the deposit is paid in full, the property is secured. This deposit is held as the landlord’s cover for any excessive damages that need to be repaired at the end of the tenancy. If Hogg and Hogg is managing the property on behalf of the landlord, the deposit will be registered with the DPS. However, if the landlord manages the property themselves, we’ll inform you what deposit scheme the landlord will be using and the terms and conditions of that scheme will form part of your Occupation Contract.

Move in to your new home

Upon completion you will be given a set of keys and if your property is managed by us we will provide you with a move in pack containing all relevant information and the Inventory and Schedule of Condition. The inventory is a detailed list of the contents and condition of the property at the point that you move into it. By both parties agreeing that the inventory is correct at the start of the occupation, any risk of disputes at the end of the occupation will be minimised. We recommend therefore that you thoroughly check the inventory before you sign.

Contract Holder(s) Fees

FeeInformation
Administration feeNo FeeFor all tenancies starting on or after 1st September 2019.
RentContract Holder(s) are responsible for paying rent monthly in advance as per the terms outlined in the occupation contract.
Holding DepositOne week rent equivalentThis reserves the property whilst your application is being processed. Your holding deposit will be withheld if any contract holder (including a guarantor) withdraws from the occupation, if any contract holder provides false or misleading information or fail to sign their occupation contract (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Security DepositOne month rent + £100.00Before moving into the property, contract holder(s) are required to pay a security deposit. The maximum deposit is equivalent of five weeks' rent, unless the annual rent exceeds £50,000, in which case it's six weeks' rent.
Pet DepositAdditional security deposit requiredTo cover the added risk of property damage. This will be protected with your security deposit in a Government-authorised scheme and may be returned at the end of the occupation contract.
OTHER COSTS
Late rental paymentRental payments overdue by more than seven days will be subject to interest at the rate of 3% over the Bank of England base rate, calculated from the date the payment was due, up until the date payment is received.
Lost Keys or Other Security DevicesContract holder(s) are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the contract holder(s), landlord any other persons requiring keys will be charged to the contract holder(s). If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Early Termination of an Occupation ContractShould the contract holder(s) wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the occupation contract until the start date of the replacement occupation contract. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
Emergency/Out of Hours Call Out/Missed Appointments£60 (inc. VAT) to cover the costs incurred because of the contract holder(s) failing to keep a previously agreed appointment with any third party at the premises. Costs (variable) incurred because of a landlord arranging for someone to attend the contract holders property at the request of a contract holder(s), such as a locksmith or glazier, when the problem had been caused by the contract holder(s).



Frequently asked questions

What is a holding deposit?

For all tenancies starting on or after 1st September 2019 agents are only permitted payments allowed to be charged. A holding deposit reserves the property whilst your application is being processed. Your holding deposit will be withheld if any tenant (including a guarantor) withdraws from the tenancy, if any tenant provides false or misleading information or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

What is the difference between a fully managed tenancy and let only tenancy?

For a fully managed tenancy the landlord has instructed Hogg and Hogg to deal with all aspects of the management of the property throughout the tenancy. For example, rent collection, maintenance issues, general queries and the check in and check out process. So, anything at all the tenant just deals with Hogg and Hogg. For a let only tenancy the landlord instructs Hogg and Hogg to find new tenants and sign the tenancy agreements. Then once the tenants move in the landlord will them manage the property themselves.